associated
with payment systems:
-
•Corporate strategy and program management of payment & security for a large service provider
-
•Expansion of security services for a Telco through acquisition
-
•Adjustment of financial reporting for a large service provider
-
•Introduction of online-billing for a large service provider
-
•Product development of macropayment processes
-
•Product development of micropayment/-billing for a Telco
-
•Introduction of new payment systems for mobile communications
-
•Product development microbilling for an Internet provider
-
•Adjustment of invoice management for a service provider
concerning
CRM
programs:
-
•International Telco: smart card customer program; CRM program
-
•One of the world's largest sales organizations: customer satisfaction offensive program; quality improvement program; sales and distribution control program
-
•Railway: status program
-
•Market leader for card- and security infrastructure: marketing strategy; cooperation with the Ministry of Internal Affairs
-
•Credit card association: marketing strategy for microchip-based technology
-
•Telco: adjustment of accounting system as marketing instrument for 40m customers
-
•Leading credit card company: smart card customer program
-
•Large private TV channel: smart card customer program
-
•Worldwide hotel chain: smart card customer program
regarding the implementation of product innovations:
- •Marketing of ISDN services in Germany for a large Telco
- •Innovation program for a Telco, 10 new products from the telecommunications sector, amongst other things foundation of an online subsidiary
- •Marketing of security services for a Telco
- •Setting up a M&A division for a Telco, product acquisitions
- •Strategy for the development of value-adding TV-services for a Telco/media company
- •Development of an Internet services portfolio for an online provider, program management
- •Shopping portal for an online provider
- •Mobile services and portal for a large online provider
- •Market development and product strategy for broadband services for a data carrier
- •Internationalization of broadband services for a data carrier
- •Mobile services for the automotive sector
in the area of e-business:
- •E-business strategy for an insurance corporation
- •Procurement card for a large bank
- •Cooperation project between a Telco and a travel agency
- •M-business strategy for a major systems integrator
- •Sales concept concerning e-business for a large systems integrator
- •Development of an e-business product line for a Telco
- •Market place for the construction industry
- •Procurement platform for the chemical industry
Reorganizations:
-
•large consumer electronics unit
-
•the world's leading Call-Center-service provider